Legal · Last updated February 12, 2026

Terms of Service

Welcome to Cauldron, a marketplace and social platform for spiritual practitioners and seekers, operated by Cauldron Technologies, Inc. ("Cauldron," "we," "us," "our"). These Terms of Service ("Terms") govern your access to and use of the Cauldron web app at thecauldron.app, the Cauldron iOS app on the App Store, the Cauldron Android app on Google Play, and all related services and APIs (collectively, the "Service").

By creating an account, downloading the app, or using the Service in any way, you agree to be bound by these Terms and our Privacy Policy and Community Guidelines. If you do not agree, do not use the Service.

1. Eligibility & Age

You must be at least 18 years old (and the age of majority in your jurisdiction) to use Cauldron. The Service is rated 17+ on the App Store and "Mature" on Google Play. By using the Service, you represent and warrant that you meet this requirement and that all registration information you submit is accurate and complete.

2. Accounts & Roles

Cauldron supports three roles:

  • Client (Seeker) — free to join, can book services, attend livestreams, message practitioners, and earn CAUL rewards.
  • Practitioner (Provider) — pays a recurring subscription ($49.99/month) to post on the feed, list services, accept bookings, go live, and receive payouts. Subject to identity verification (KYC) before payout enablement.
  • Administrator — internal Cauldron staff only.

You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately at security@thecauldron.app if you suspect unauthorized access.

3. Mobile App License (Apple & Google EULA)

If you downloaded Cauldron from the Apple App Store or Google Play, the following additional terms apply and override anything inconsistent below to the extent required by the platform:

Apple App Store (Licensed Application End User License Agreement):

  • You are licensed to use the iOS app only on Apple-branded devices you own or control and only as permitted by the Usage Rules in the App Store Terms of Service.
  • The license is between you and Cauldron only — Apple is not a party. Apple has no obligation to provide maintenance or support.
  • If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation.
  • Cauldron, not Apple, is responsible for addressing any claims relating to the app (product liability, legal/regulatory compliance, consumer protection, intellectual property).
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

Google Play:

  • Your use of the Android app is also subject to the Google Play Terms of Service.
  • Google is not responsible for the app, its content, or any third-party services accessed through it.

4. In-App Purchases & Subscriptions

Web subscriptions ($49.99/month Practitioner plan, $9.99/month Verified Badge add-on) are billed through Stripe. Cancel anytime in Profile → Subscription. Refunds are at Cauldron's discretion and generally not provided for partial billing periods.

iOS in-app subscriptions (where offered) are billed through your Apple ID. Subscriptions renew automatically unless canceled at least 24 hours before the end of the current period. Manage and cancel via your Apple ID account settings — Cauldron cannot cancel Apple-billed subscriptions.

Android in-app subscriptions (where offered) are billed through Google Play. Manage and cancel via Google Play → Subscriptions.

Service fees, booking fees, livestream ticket prices, and tips are processed through Stripe and are subject to Stripe's policies and chargeback rules.

5. Cauldron Tokens (CAUL)

CAUL are in-app reward points used inside the Cauldron Service. They are not securities, not currency, and have no monetary value outside the Service. CAUL may be:

  • Earned via signup grants, referrals, engagement bonuses, and reviews
  • Spent to tip practitioners, boost posts, attend paid livestreams, or unlock platform features
  • Where explicitly enabled, cashed out by verified practitioners to USDC on supported blockchains, subject to KYC and minimum thresholds

CAUL are non-transferable except as expressly permitted by the Service. CAUL may be forfeited or clawed back if obtained fraudulently, in violation of these Terms, or as a result of erroneous credits. We may modify the CAUL rate, supply, or rules at any time. CAUL is not a substitute for legal tender and is not insured by the FDIC, SIPC, or any government authority.

6. Payments & Payouts

Payment processing for non-platform-store transactions is handled by Stripe, Inc. and other third-party providers. Practitioners who connect a Stripe account agree to Stripe's Connected Account Agreement. Cauldron retains a platform fee on bookings, tips, and livestream sales as disclosed in the relevant flow. Refunds, chargebacks, and disputes are handled in accordance with Stripe's policies and these Terms. Payouts may be paused if we detect suspicious activity, missing KYC, or sanctions screening risk.

7. User Content, Conduct & Moderation

You retain ownership of content you post but grant Cauldron a worldwide, royalty-free, sublicensable, transferable license to host, store, reproduce, modify (for formatting), display, distribute, and promote it within the Service, including in marketing materials about Cauldron.

You agree to follow our Community Guidelines. Prohibited content includes (without limit): illegal content, child sexual abuse material, sexually explicit content involving non-consent, hate speech, incitement to violence, harassment, doxxing, impersonation, fraudulent or deceptive practices, IP infringement, malware, spam, and content that promotes self-harm or eating disorders.

Cauldron may, at its sole discretion: remove or hide content; warn, suspend, or terminate accounts; restrict features; and report users to law enforcement. We provide tools to report objectionable content, block users, and filter messages. We aim to act on credible reports within 24 hours and to permanently remove violators who post objectionable UGC.

8. Practitioner Services Disclaimer

Practitioners offer spiritual, divinatory, energetic, ancestral, and related services. These services are for entertainment, reflection, and personal exploration only. They are not a substitute for professional medical, legal, financial, psychological, or psychiatric advice, diagnosis, or treatment. Cauldron makes no representation or warranty about the accuracy, efficacy, or appropriateness of any service offered. If you are experiencing a medical or mental-health crisis, contact your local emergency services or a licensed professional. Cauldron does not endorse, license, or supervise any individual practitioner.

9. Livestreams, Video Calls & Recording

Real-time video features are provided via Twilio. Calls and livestreams may be recorded only when expressly indicated by an on-screen "REC" indicator. By participating, you consent to such recording and to the broadcast of your name, image, and voice as visible during the session. You may not record other participants without their knowledge or against the laws of your jurisdiction.

10. Intellectual Property

The Cauldron name, logo, designs, code, and original written content are owned by Cauldron Technologies, Inc. and protected by copyright, trademark, and other laws. You may not copy, modify, reverse-engineer, or create derivative works without prior written permission. We welcome DMCA takedown notices at dmca@thecauldron.app.

11. Account Deletion

You may delete your account at any time from Profile → Settings → Delete Account, or by emailing privacy@thecauldron.app. See /account-deletion for the full process, retention timelines, and what survives deletion. Deletion is permanent and cannot be undone; pending payouts must be claimed before deletion.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. CAULDRON DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND QUIET ENJOYMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM HARMFUL COMPONENTS.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CAULDRON TECHNOLOGIES, INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND APPLE/GOOGLE (AS THIRD-PARTY BENEFICIARIES) WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE. OUR AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF (i) USD $100 OR (ii) THE AMOUNT YOU PAID CAULDRON IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO PORTIONS OF THIS SECTION MAY NOT APPLY TO YOU.

14. Indemnification

You agree to indemnify, defend, and hold harmless Cauldron Technologies, Inc., its affiliates, and its officers, directors, employees, and agents from any claim, demand, loss, liability, damage, or expense (including reasonable attorneys' fees) arising out of (a) your use of the Service, (b) your content, (c) your violation of these Terms or any law, or (d) your violation of any third-party right.

15. Termination

We may suspend or terminate your account at any time, with or without notice, for any reason, including violation of these Terms. Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive (IP, disclaimers, liability limits, indemnification, dispute resolution) will survive termination.

16. Dispute Resolution & Arbitration

Informal resolution first. Before filing a claim, you agree to email legal@thecauldron.app with a description of the dispute. We will attempt to resolve it informally within 60 days.

Binding arbitration. If informal resolution fails, any dispute arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by JAMS under its Streamlined Rules, seated in Wilmington, Delaware. The arbitrator's award is final and may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs interpretation and enforcement of this section.

Class action waiver. YOU AND CAULDRON AGREE TO BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

30-day opt-out. You may opt out of arbitration by emailing legal@thecauldron.app with subject "Arbitration Opt-Out" within 30 days of first accepting these Terms.

17. Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law principles. Subject to Section 16, any dispute not subject to arbitration shall be resolved exclusively in the state or federal courts located in Wilmington, Delaware.

18. Export Controls & Sanctions

You may not use the Service if you are located in, or are a national of, any country subject to U.S. embargo (currently Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine), or are on any U.S. government list of prohibited or restricted parties (OFAC SDN, BIS Entity List, etc.).

19. Changes

We may update these Terms at any time. Material changes will be notified by email or in-app notice at least 7 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance.

20. Contact